Software Delivery

Custom Builds · ERP · LMS · Platform Selection

30 Jun 20268 min read

The build-or-buy question gets asked too early, and usually before anyone has written down what the software actually has to do. A platform chosen against a vague brief tends to get re-chosen within a couple of years, at a second round of cost.

This coverage sits mostly in the stretch between selection and go-live, where implementations quietly lose their schedule, and on the ownership question that follows delivery — what has to exist inside the business, in documentation and internal capability, before a vendor can reasonably step back.

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What this topic covers

  • Custom Builds
  • ERP
  • LMS
  • Platform Selection

How we write about it

The angles this subject is covered from, and what each one is for.

01

Build, buy, or neither

The build-or-buy question is usually asked too early, before anyone has written down what the software has to do. Our coverage starts with the specification, because a platform chosen against a vague brief will be re-chosen within two years.

02

Implementations fail in the middle

Selection gets attention and go-live gets attention; the configuration and migration between them is where projects quietly lose their schedule. This subject stays with that middle stretch.

03

Owning what you commissioned

A delivered system that nobody inside the business can change is a dependency, not an asset. We write about handover, documentation and the internal capability that has to exist by the time a vendor steps back.

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